- Ilok 3 not recognized by ilok license manager how to#
- Ilok 3 not recognized by ilok license manager registration#
- Ilok 3 not recognized by ilok license manager password#
- Ilok 3 not recognized by ilok license manager license#
Ilok 3 not recognized by ilok license manager license#
This can happen if the iLok License Manager is not logged into the same iLok account that you are using for LUNA. When I drag LUNA licenses to an iLok USB Key, nothing happens. I am trying to move LUNA licenses to an iLok USB Key, but when I log into my iLok account in iLok License Manager, my LUNA licenses are showing up in a Guest account.
Ilok 3 not recognized by ilok license manager how to#
For instructions on how to transfer a LUNA license to another iLok account linked with the UA account, click here. In this case, you can transfer your LUNA licenses to the iLok account associated with the iLok USB. This can happen if your iLok USB Key is not associated with the same iLok account that your LUNA licenses are linked to. How do I move LUNA licenses onto my iLok USB Key? I am trying to move LUNA Licenses onto an iLok USB Key but I get the following error message. For detailed instructions on how to activate LUNA Licenses using iLok License Manager, click here. You can also try activating the license manually using iLok License Manager. This can depend on how backed up the iLok servers are. How can I activate the LUNA license?Īfter purchasing a UAD Instrument or Extension, or when starting a demo for a UADInstrument or Extension, it may take a few minutes for the license(s) to populate. When I Click “Activate License” under the Manage tab, I am getting an “Activation Unsuccessful” error. For instructions on how to activate a LUNA License, click here. Make sure that the LUNA License has been activated on the Manage page in LUNA. I just purchased a UAD Instrument or LUNA Extension, but I am getting a “License Missing” error when trying to use it. To verify which iLok account is linked to your UA account, follow the following steps: Only one iLok account can be linked to a UA account at a time. How do I verify what iLok account is linked to my UA account? For instructions on how to reset your iLok password, click here.
Ilok 3 not recognized by ilok license manager password#
You will need to reset the password to this new iLok account before you can login to manage it. You will not see the account being created, as this is handled automatically in the background. If you click on the CREATE option then a new iLok account is created for the UA account email address used to login to LUNA. When launching LUNA for the first time, you are asked if you have an iLok account. Now I need to log into that iLok account to manage it.
If necessary, click here for instructions on how to reset the iLok account password. In this case, click GO BACK and use the LINK EXISTING option to link the existing iLok account with your UA account email address. This error will appear if LUNA detects that an iLok account has already been created with the same UA account email address used to login.
Ilok 3 not recognized by ilok license manager registration#
Make sure that you have a Thunderbolt Apollo or Arrow interface registered to your UA account before trying again.Īfter launching LUNA, I clicked CREATE, but I am getting a message that says, “iLok Account Creation Unsuccessful, Please verify UA interface registration and try again.” How can I start using LUNA? Log into your UA account by clicking here. If a Thunderbolt audio interface is not registered to your account then this error can pop up. You must have a UA Thunderbolt audio interface registered in the same UA Account that you use to sign into LUNA. “iLok Account Linking Unsuccessful” error I am getting an error that says, “iLok Account Linking Unsuccessful, Please verify UA interface registration and try again.” Why am I seeing this and how do I start using LUNA? P urchased UAD Instruments and Extensions will be visible in LUNA via the Manage page under My Products. Where can I find and manage the UAD Instruments and Extensions that I’ve purchased? Note: First generation iLok USB Keys are not supported FAQ Does not require an active internet connection)
iLok Cloud (Requires an active internet connection).Both of these options are perfectly fine and you may choose whichever option that works best for you. LUNA offers multiple options for managing iLok licenses. The following FAQ contains help for various issues that can occur while activating or managing iLok licenses for LUNA.
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